Service offeringAssess, establish and operate a practical data quality capability
The service can begin with a focused assessment, develop the operating controls and team routines, then provide ongoing monitoring and improvement support.
01
Assess and baseline
Scope: priority domains, critical data elements, current controls, issue patterns and stakeholder responsibilities.
Inputs: source access, reports, policies, architecture, business definitions and accountable stakeholders.
Outputs: profiling findings, risk-ranked backlog, baseline measures and a mobilisation plan.
Client responsibility: validate priorities, provide access and approve definitions.
02
Design and enable
Scope: quality rules, thresholds, ownership routes, exception handling, dashboards and evidence requirements.
Activities: workshops, rule engineering, workflow design, testing, documentation and platform configuration support.
Outputs: rule catalogue, operating procedures, dashboards and acceptance criteria.
Business value: repeatable controls and clearer accountability.
03
Operate and improve
Scope: scheduled monitoring, issue triage, analysis, remediation coordination, reporting and continuous improvement.
Inputs: control results, business changes, release plans and service priorities.
Outputs: service reports, decision logs, evidence packs and updated controls.
Limitation: root-cause fixes may require separate application or engineering teams.