Capabilities
Metadata Quality Service Capabilities
Metadata inventory, criticality and profiling
Covers business, technical, operational, governance, privacy, security, analytical, model, and AI-related metadata. Activities include repository mapping, field profiling, critical metadata identification, source comparison, sampling, and gap analysis. Inputs include catalogue exports, APIs, dictionaries, models, lineage, policies, and business use cases. Outputs include a scoped inventory, baseline, limitations register, and prioritised quality domains.
Rule design, measurement and scorecards
Defines measurable rules for completeness, validity, consistency, conformance, currency, traceability, uniqueness, and usability. Rules are weighted by criticality and linked to owners, thresholds, exceptions, evidence, and review cadence. Technology may include catalogue APIs, SQL, Python, data-quality engines, BI tools, and workflow platforms. Scorecards state calculation logic and blind spots.
Ownership, workflow and remediation
Maps accountable owners and stewards, designs issue lifecycle and escalation, clarifies acceptance criteria, and builds a prioritised remediation backlog. Business inputs include decision rights and governance forums; technical inputs include platform roles, integration constraints, and release processes. Exclusions such as source-system redesign, legal interpretation, and vendor changes are recorded explicitly.
Operationalisation and managed support
Embeds reporting, rule maintenance, issue triage, exception review, evidence retention, training, and continuous improvement. Deliverables can include operating procedures, service levels, reporting packs, knowledge transfer, and transition criteria. Sustainable operation depends on client ownership, platform access, change capacity, and agreed escalation routes.