| Adoption baseline and friction assessment | Usage, audience, metadata, workflow, support, communication, and readiness findings | Assessment report and evidence log | Assess | Usage data, access, interviews, documentation | Dataconsultant with client validation |
| Audience and user-journey model | Personas, needs, priority tasks, barriers, triggers, and success criteria | Journey maps and audience matrix | Assess / design | User representatives and process owners | Joint |
| Priority use-case backlog | Business value, users, required metadata, workflow, dependencies, risks, and measures | Prioritised backlog | Design | Business priorities and sponsor decisions | Joint |
| Catalog operating model | Roles, responsibilities, decision rights, support, escalation, and governance forums | RACI and operating procedures | Design | Organisation structure and accountable role holders | Client approval |
| Metadata and stewardship standards | Minimum content, glossary, ownership, certification, review, quality, and issue rules | Standards and checklists | Design / activate | Policies, platform capability, domain experts | Joint |
| Role-based enablement toolkit | Training paths, scenarios, facilitator notes, job aids, onboarding, and office-hour guidance | Learning and communication materials | Activate | User access, branding, learning channels | Dataconsultant with client deployment |
| Adoption measurement framework | Definitions, baselines, data sources, reporting cadence, ownership, and interpretation limits | KPI dictionary and dashboard specification | Activate / sustain | Platform telemetry and reporting access | Joint |
| Sustainment and transition plan | Governance cadence, campaigns, support, backlog, resourcing, knowledge transfer, and review points | Operational transition pack | Sustain | Named service owners and capacity | Client operational owner |