1Assess
Review domains, organisation structures, policies, recurring decisions, quality issues, access approvals, risk findings and governance forums. Inputs include existing role descriptions, inventories and stakeholder evidence. Outputs identify ownership gaps, duplicated authority and priority decisions requiring clarification.
Client responsibility: provide evidence, stakeholders and executive context.
2Design
Define domain boundaries, accountable roles, stewardship responsibilities, decision rights, consultation requirements, escalation paths, forums and reporting. Outputs can include role charters, RACI models, decision matrices, workflows, policy amendments and implementation sequencing.
Client responsibility: validate authority, feasibility and organisational fit.
3Enable
Support nomination, pilot domains, onboarding, governance routines, templates, coaching and measurement. The goal is to move beyond role assignment toward repeatable decisions, visible ownership and accountable issue closure.
Client responsibility: appoint role holders and sustain the operating rhythm.