Capabilities
Data Quality Strategy Service Capabilities
Business alignment and critical-data prioritisation
Connect quality requirements to decisions, processes, products, reports, models, customer journeys, contracts, and obligations. Activities include stakeholder analysis, use-case mapping, critical-data criteria, impact classification, and prioritisation. Inputs can include strategy, process maps, reports, controls, incidents, and domain inventories. Outputs include quality principles, critical-data scope, prioritisation method, and business requirement catalogue.
Current-state assessment and maturity
Review governance, ownership, definitions, rules, profiling, issue history, controls, lineage, platforms, integration, master data, reporting, skills, and delivery practices. Technical evidence may include schema, SQL, profiling outputs, logs, catalogue records, pipeline tests, and dashboards. Outputs include findings, maturity view, risk register, evidence limitations, and priority gaps.
Rule, control, and measurement design
Define quality dimensions, rule templates, thresholds, approvals, exception handling, preventive and detective controls, monitoring cadence, evidence, KPI definitions, and reporting audiences. The design can align with internal control, data governance, risk, security, privacy, and service-management frameworks. Detailed legal interpretation and formal assurance are excluded unless separately commissioned.
Operating model, issue management, and stewardship
Design executive accountability, domain ownership, steward roles, quality forums, service interfaces, triage, root-cause analysis, escalation, remediation ownership, acceptance, and closure. Outputs can include RACI, role profiles, workflow, governance calendar, decision rights, and training plan. Organisational changes require client HR and leadership review.
Technology requirements and implementation roadmap
Translate the strategy into vendor-neutral requirements for profiling, rules, observability, metadata, lineage, workflows, dashboards, access, audit evidence, and integration. Evaluate current capabilities, option criteria, sequencing, pilots, dependencies, funding, resource needs, and assurance gates. Outputs include requirements, option assessment, roadmap, backlog, and mobilisation plan.