CapabilitiesA Multi-Dimensional View of Analytics Capability
Each capability is assessed against agreed criteria, available evidence, stakeholder perspectives, dependencies, and target ambition.
Business alignment, use cases, and value
Reviews strategic objectives, critical decisions, demand, use-case prioritisation, benefit hypotheses, ownership, funding, adoption, and outcome measurement. Inputs may include strategy, performance measures, investment cases, product backlogs, and stakeholder interviews. Outputs include alignment findings, value-measurement gaps, and prioritisation criteria. Financial attribution remains subject to client validation.
Governance, operating model, and accountability
Assesses executive sponsorship, data and metric ownership, stewardship, decision rights, governance forums, service interfaces, issue management, standards, role clarity, and assurance. Outputs can include a responsibility map, governance gaps, target operating principles, and mobilisation priorities. Organisational and employment changes require appropriate client review.
Data foundations, quality, metadata, and architecture
Examines source data, integration, quality management, metadata, lineage, master and reference data, semantic layers, architecture patterns, environments, and lifecycle controls. Technical inputs include inventories, diagrams, quality reports, data flows, and platform documentation. Detailed code review, penetration testing, and product configuration are excluded unless separately agreed.
Analytics platforms, engineering, and delivery practices
Evaluates BI, analytics, data-science and supporting platform roles; development standards; testing; release management; observability; support; reuse; workspace governance; and vendor dependencies. Outputs can include platform-role findings, delivery bottlenecks, reliability gaps, and improvement options. Tool recommendations are based on requirements rather than vendor preference.
People, skills, culture, and adoption
Reviews role coverage, leadership, analytical literacy, specialist skills, communities of practice, training, documentation, change management, user research, accessibility, adoption, and support. Evidence can include role profiles, skills inventories, training materials, usage metrics, and user feedback. Outputs identify capability-building priorities and continuity risks.
Risk, privacy, security, and responsible analytics
Considers access governance, classification, privacy, retention, residency, third parties, control evidence, model and analytical risk, monitoring, auditability, and escalation. Applicable references may include internal policies, sector obligations, recognised data-management practices, ISO-aligned controls, privacy principles, and risk frameworks. Legal and regulatory conclusions require authorised review.